Returns & Exchanges

At SVG Craft House, we want you to be completely satisfied with your digital and physical crafting supplies. If your order doesn't meet your expectations, you can initiate a return or exchange within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and details of the items you wish to return or exchange to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the physical items in their original packaging, ensuring all components are included and the product is in its original condition.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or send out your exchange items within 5-7 business days.